Job Description

Scheduler Position

El Camino Health Medical Network is currently seeking a talented Scheduler to join our growing healthcare team in Santa Clara County!

Pay: $28.68 - $30.13/hr.

Location: San Jose, CA (Expected to relocate to our Cupertino Clinic at some point in the future)

Shift: M-F, 8:00am-5:00pm

El Camino Health Medical Network is recruiting Full-time Scheduler for our El Camino Health Multi-Specialty Care outpatient practices located in San Jose, CA.

The Scheduler creates and schedules patient appointments in an efficient and timely manner. They facilitate communications throughout the medical practice.

Job Summary

• Answers telephone, screens calls, takes messages, and provides information to patients.
• Greets and registers patients in a prompt, pleasant and helpful manner.
• Oversees waiting area, coordinates patient movement, reports problems or irregularities.
• Instructs and answers questions of patients regarding appointments, scheduled procedures and testing. Coordinates pre-op testing as directed by physician.
• Schedules patients' appointments, procedures, or surgeries
• Adjusts and/or verifies physician and office schedules daily.
• Verifies necessary information in the EMR, various insurance plans, and obtains authorizations for scheduled procedures as needed.
• Ensures all necessary paperwork such as consent forms and allergy lists are completed and on file.
• Reviews all instructions with the patient and collects fees such as co-pays.

Requirements

• High School Diploma or GED
• One (1) year experience in a medical office or outpatient/ambulatory care organization
• At least one (1) year experience of medical terminology required
• Word processing and computer experience
• Experience working with an EMR
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Ability to perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
• EPIC EMR experience preferred

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