OverviewWe are seeking a detail-oriented Business Analyst with Salesforce CRM experience to join a growing team focused on optimizing sales processes, business operations, and enterprise system integrations. This role will serve as a key liaison between business stakeholders and technical teams, helping gather requirements, document processes, support user training, and drive successful Salesforce-related initiatives.The ideal candidate is a self-starter who enjoys working in structured environments, thrives on documentation, and has a strong understanding of sales operations, revenue-generating processes, and CRM platforms.ResponsibilitiesGather, analyze, and document business and functional requirements from stakeholdersPartner with business users to understand sales processes, workflows, revenue streams, and operational needsTranslate business requirements into functional specifications for technical teamsMaintain detailed project documentation, process maps, user stories, and business requirements documentsUtilize established templates, standards, and governance processes to ensure consistency across projectsSupport Salesforce CRM enhancements, integrations, and business process improvementsAssist with user acceptance testing (UAT), validation activities, and issue resolutionDevelop training materials and provide end-user training and supportCollaborate with cross-functional teams including Sales, HR, Data, and IT organizationsHelp drive adoption of Salesforce solutions through documentation, communication, and training efforts*Please note: This position is fully onsite, Monday-Friday, in Johns Creek. Please don't apply to this posting if you're not already local to Metro Atlanta and willing to work onsite.
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