Job Description

Job Description

Job Description

Benefits:

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

This is an agent seat, not a sales seat

We book and service corporate travel. You will be on a GDS most of the day, building and reissuing itineraries for business travellers, and you will be the person a client calls when a flight cancels at 7pm and they need to be in Chicago by morning. If you are looking for a role that is mostly prospecting and quota, this is not it.

What you will actually do

• Build domestic and international business itineraries across air, hotel, car, rail and ground
• Quote, price and optimise fares, including negotiated and corporate fares
• Issue, exchange, reissue and refund tickets, and keep PNRs clean
• Handle disruption. Cancellations, misconnects, schedule changes and the rebooking that follows
• Apply each client travel policy correctly, and know when to flag an exception rather than absorb it
• Hold relationships with airline, hotel and ground vendors

What we need you to bring

• Hands-on GDS experience. Sabre, Amadeus, Apollo, Galileo or Worldspan. This is the requirement, not a preference. Tell us which one and how long.
• Experience booking for business travellers rather than leisure. Corporate, government, university or agency-side all count.
• Comfort with ticketing mechanics. Exchanges, reissues, voids and residual value.
• Composure on the phone with a traveller who is already stranded and already annoyed.
• Accuracy under time pressure. A wrong record locator costs real money.

What we do not need

A sales background. A degree in anything specific. Experience with our particular back office, which we will teach you. If you have spent three years as a corporate agent on Sabre and never sold anything in your life, you are exactly who we are looking for.

Details

• 40,000 to 55,000 per year depending on experience
• Full time, hybrid out of our Wayne, New Jersey office
• Reports into our operations group

About ABT US

Amsalem Business Travel is a corporate travel management company. Seven locations worldwide, headquartered in Israel, in the travel business since 1983. Our US operation runs out of Wayne, New Jersey. Small team, no layers, and the person doing the booking talks directly to the person who owns the client relationship.

Applicants must be legally authorised to work in the United States. We do not provide visa sponsorship for this role.

Flexible work from home options available.

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